July 31, 2008

Our Soup….Your Sandwich

our soup your sandwichYesterday I wrote a post about the negative effect the number of brown baggers is having on lunch at restaurants all over North America.

I included a couple of ideas for independents, one of which was admittedly ‘tacky’ as one of my readers called it. I’m referring to the idea of actually serving a lunch special, that you might call the “brown bag special” in some form of glorified or exaggerated brown bag at the table….just as an eye-catching concept. I was trying to have a bit of fun with this idea of “brown bagging it”.

OK, I admit, it might seem a bit odd, if not genuinely tacky. Heck, I’m just trying to help out here.

However, Len Hansen, (http://www.lenhansen.com) had a couple of really great ideas, that put that tacky one of mine to shame.

”…If the restaurant can handle a faster turnover while, perhaps, more customers are brown-bagging it at work, I suggest "hit it where they ain't." There are two meal items that may not do well in a brown bag…beverage and dessert, both high margin items for the restaurant.

If the restaurant has the brown bag challenge, I suggest welcoming patrons to bring their sandwich from home (in a brown bag, of course) "if" they buy a beverage and dessert at the restaurant. The sale has a much lower product cost than, say, a sandwich with the "fixin's" and makes for easier and quicker service (which means it is possible to turn the tables more quickly). The net profit per patron may actually be higher than a traditional lunch, plus allow, perhaps, two sittings per hour during the lunch day part (11:30 to 1:30 p.m.).”

(This concept will only work in outlets that can carry that image. If you are a white table cloth, upscale, or haute cuisine outlet, I would not recommend this one.)

”…As an alternative, a restaurant could offer "our soup, your sandwich" as a balanced meal, of course, together with the beverage.

Hot soup also doesn't do well in a brown bag.

Early morning work in the kitchen would include preparing today's "fresh" soup (one or two choices), set for easy ladling into a bowl within a minute of the order. Based on volume, the net margin on soup can also be a winner, and it combines with the high margin on beverages (coffee, tea, sodas, beer and wine), and is, again, customer responsive and a quick and easy serve…”

Give Len's idea a try. These days, you've got nothing to lose, everything to gain.

(If you don't like these ideas…take a look at the comments below)…

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Comments on Our Soup….Your Sandwich »

July 31, 2008

Ken Burgin @ 3:32 am

Doesn't look like Mr Hansen has too much experience as a restaurateur. Encouraging customers to bring their own food…OMG!

Howard Appell @ 5:41 am

When I was in college one of my professors gave us a technique to come up with new ideas. He told us to go to a room and sit around a table with your fellow thinkers and begin speaking ideas no matter how far out they may seem. I have always used this method to "brainstorm" and this blog is the perfect example of the table in the room except it's worldwide. Keep those way out ideas coming, one will click on a switch in someone's head and voila a great idea is born.

Roy MacNaughton @ 11:04 am

Good on 'ya, Ken.

This is why a blog is so much fun!

Interactivity.

Isn't it great when Ken in Sydney, Australia can take a shot at me; while Howard in Florida sees it in a totally different way?

Naturally, I'm a bit biased; accordingly I think Howard is absolutely right.

Someone out there will not have thought about this 'problem' in this way; and BAM! (in addition to voila!)…s/he comes up with an idea that's both unique and preemptive!

Innovation (and goodness knows we need a ton of that these days) is driven by this kind of free-thinking and brainstorming.

Keep 'em comin'!

Roy

Roy MacNaughton @ 6:30 pm

'Received another comment…this one from Larry Edger

"Sorry to put a damper on ideas for this economy, but attracting "brown-baggers" is asking for long term trouble. Our economy will recover, but you are potentially training customers to bring in their own food and take up valuable space. What happens when they start bringing in 59 cent hamburgers from McDonalds?

Any efforts to attract business from the brown bag set should be a "take-out" special as opposed to eat-in. Restaurateurs need to be cautious grasping for quick fixes that may hurt in the long run.

There are many fresh marketing tools available that can be implemented to build new business rather than risking permanent damage"

Thanks, Larry.

Depending on the type of outlet and the location, this, indeed, might be a big concern. Thanks for bringing it up.

R.

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